Cricut Joy Won’t Connect to Computer? Here’s How To Fix It!

Cricut Joy was working just fine on your computer until bam! All of a sudden it can’t connect.

It can be frustrating when all you want to do is turn on your cutting machine and get to making something awesome. 

The last thing you want to do is to be spending an hour staring at your screen, waiting for your turn to get help from customer service.

Here are some troubleshooting tips to get you back up and running and connected in no time.

What You Need To Get Started

First of all, make sure that your computer has Bluetooth capability. Meaning that it can pair with devices via Bluetooth.

With the Cricut Joy machines, you need a Bluetooth-enabled Windows or Mac computer and an internet connection. 

Almost all recent computers are Bluetooth enabled; but if you have an older model computer that doesn’t have this option, you’ll need to buy a Bluetooth Dongle.

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Troubleshooting Tips for Connection Issues

Distance

Make sure that your Cricut Joy and your computer are near each other. In other words, if they are too far apart, you may have trouble connecting them. The recommended range is 10 to 15 feet.

Is Your Bluetooth Activated?

This may sound silly, but you may have forgotten to turn on your Bluetooth setting on your computer. 

Double-check that it’s activated by going to your computer settings and seeing if the toggle is on for Bluetooth in your device’s menu.

Other Bluetooth Devices

Check for nearby Bluetooth device connections. Since connections to Cricut Joy are made by pairing via Bluetooth, it’s possible that another device has connected to your cutting machine and is causing interference. 

Go to the Bluetooth & Devices menu, and check to see if there are other Bluetooth devices on. 

Try turning off these devices and then reconnecting to Cricut Joy.

Check for Software Updates

The problem could be that there has been a recent update to Cricut Design Space and you are still using the old version. 

Check for updates in Design Space. If you see that there has been a recent update, restart your computer.

Remove & Reboot

You may need to reinstall Cricut Joy to the list of Bluetooth devices on your computer to get it to find it and connect again.  Here’s how to do it in seven simple steps.

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How to Fix Cricut Joy Connection - Reinstall to Bluetooth

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Cricut Joy isn't connecting to your desktop computer? Are you getting an error message? You may need to reset the Bluetooth connection.  Here’s how to do it in seven simple steps.

Active Time 5 minutes

Difficulty Easy

Materials

• Microsoft Windows Software

Tools

• Cricut Joy
• Computer

Instructions

1. Go to Bluetooth devices menu in your computer settings
2. Find and Select Cricut Joy from the list of connected devices
3. Remove Cricut Joy
4. Go back to the main Bluetooth devices menu
5. Select “Add Bluetooth or other device”
6. A pop-up menu will show, Select “Bluetooth” from this pop-up menu
7. Select Cricut Joy from the new window and wait for it to connect

Why Is My Computer Not Finding My Cricut Joy?

As you can see, there are a lot of reasons why your computer can’t connect to your Cricut Joy. 

I know that it can be seriously annoying to deal with Cricut tech problems, but you don’t have to be techy to fix some of these issues.

Try each one of the methods above to get it to connect again. Let me know which one worked for you or if you have other Cricut tips that you use.

Do you have a diffrent type of Cricut machine that you need to set up? See this post for how to connect Cricut to your computer via USB.